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Managing a customer's cans

Record which cans a house actually has, and check the roll history.

A subscription says what someone pays for. Cans say what's physically in their side yard — which is what the kid needs to know.

Open a customer from the Customers page and choose Show details.

A customer expanded, showing their cans

Adding and removing cans

Add a can for each bin the house puts out, choosing Trash or Recycling. Remove one that's no longer there.

Get this right and roller mode becomes a checklist that matches reality: two cans on the screen, two cans in the yard. Get it wrong and the kid is either hunting for a bin that doesn't exist or leaving one behind.

Houses that put out two recycling bins, or a shared can between duplexes, are exactly what this is for.

Roll history

The same panel shows every roll for that customer — dates, times out and back, and any photos the kid took. It's the first place to look when someone says their can wasn't brought in.

Labels help. If a house has two similar bins, label them ("side gate", "alley") — the label is what shows up in roller mode.

Last checked against the app on August 20, 2026.