Your dashboard
Who serves you, what you owe, when the next pickup is, and how to pause.
The dashboard is the home tab, and it's the one-screen answer to "is everything fine?"
What's on it
- Your operator — the crew serving you, and the plan you're on.
- Status — one of Active, Awaiting approval, Paused, or Canceled.
- Next pickup — the next date the kid is coming, and for which cans.
- What's due — jumps you to Pay.
- Your service address — the house being served.
Pausing and resuming
Pause stops pickups without ending your service — the right button for a long trip. No new charges are raised while you're paused, and Resume picks things back up.
Cancel ends the subscription. You'll still see any charge already raised on the Pay tab; cancelling doesn't erase what you already owe.
Pausing is instant, and your operator sees it. You don't need to message them separately — the stop drops off their route for as long as you're paused.
Starting service again later
If you cancelled and want to come back, request service again from this same screen. Your operator approves it the same way they did the first time.
If Request service doesn't take
Could not reach Rollout under the button means the request never got to us — nothing was requested, and your operator hasn't been told anything. Tap Request service again when you have a better signal.
Last checked against the app on August 26, 2026.